With varying and even inconsistent work schedules, employees in the service industry can’t rely on the typical two-week pay cycle. Instant offers them a simple promise: get paid immediately. Now they needed a first impression that reflected the ease of use their product promises.
Onboarding with Instant is essentially like creating a bank account, with many important requirements that must be met. The team at Instant had a robust fintech system that handled the underlying complexity of this, but Invoke was brought in as the product design and development experts: crafting a front end that is unintimidating and easy for users, while still checking off all the financial boxes in the background. This is the first impression that is needed.